Privacy Policy

At Gearfive, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your information when you visit our website or place an order.

Information We Collect

When you use our website or place an order, we may collect:

Your name
Email address
Shipping address
Billing details
Phone number (if required for shipping)
Order details and product preferences

How We Use Your Information

We use your information to:

Process and ship your order
Provide customer support
Respond to inquiries
Send order updates and tracking information
Improve our products and services

Payment Security

Payment transactions are processed through secure payment providers. We do not store full payment card details on our servers.

Shipping Information

Your shipping details may be shared with trusted delivery partners such as:

DHL
Singapore Post
bpost
Asendia

This information is used only for order delivery purposes.

Custom Orders and Communication

For custom orders, we may use the design information, references, or messages you provide only for production and order communication.

Cookies

Our website may use cookies to improve browsing experience, remember preferences, and analyze website traffic.

Data Protection

We take reasonable steps to protect your personal information and prevent unauthorized access, misuse, or disclosure.

Third-Party Services

Some website features may rely on third-party services such as payment processors, analytics tools, or shipping systems, which have their own privacy policies.